FAQ

Frequently Asked Insurance Questions

Here are the most common insurance questions The Phoenix & Associates Insurance Group receives.


Our insurance agents are always available to answer any questions and address any concerns you may have. Call us at (630) 855-6336 for any further inquiries.

  • Is the rate given to me accurate?

    Our team makes sure to provide you with the most accurate rate possible so that you know what to expect. If anything, the estimate we give you is higher than the actual price as we rather underpromise and overdeliver.

  • My current insurance company has significantly increased my rate. How can I get a lower rate?

    If your current insurance company has increased your rate, you can be sure to find lower rates with The Phoenix & Associates Insurance Group. Our insurance agents are here to find you the most competitive prices on the market today, and we’ll fit you with an insurance package that suits both your needs and your budget.

  • Is there a fee for getting an insurance quote?

    With us, there isn’t.


    Book a no-obligation consultation with our team, and you’ll receive free insurance quotes from different carriers so that you can easily compare and contrast. We work with you to find the right insurance quote, no strings attached.

  • What is a lapse in insurance?

    A lapse occurs when you stop paying for or cancel your car insurance. We recommend avoiding an insurance lapse as this can result in costly consequences.


    When you choose The Phoenix & Associates Insurance Group, we make sure you’re making your payments on time and let you know about all the risks involved.

  • What is a deductible?

    When submitting an insurance claim, a deductible is an amount you’re responsible for before the insurance company covers the rest.


    As your dedicated insurance agents, we do our best to introduce you to carriers with the lowest deductibles so that you barely ever have to pay out of pocket. This way, not only will you shop the most competitive rates, but you’ll also discover trustworthy lenders that prioritize their clients.

  • How do limits and deductibles impact my premium?

    Your premium is how much you pay your insurance company regularly to keep your coverage in place. Depending on the insurance type and specific policies, you can pay your premium monthly, quarterly, biannually, or annually. Whether it’s home, car, or life insurance, limits and deductibles are common factors that affect your premium rates.


    An insurance limit is the maximum amount covered when making a claim—usually, the higher your coverage limit, the higher your premium. Our insurance agents can guide you in the right direction when it comes to pinpointing the perfect coverage limit for your needs. And they’ll stay on budget, too!


    An insurance deductible is the amount of money you have to pay out of pocket for a covered claim. Generally, you may be able to save money on premiums by selecting policies with higher deductibles. Consult with our insurance professionals to see what’s in your best interest.

  • When should I review my insurance protection?

    At The Phoenix & Associates Insurance Group, we believe it’s a good idea to review your insurance protection at least once a year. Still, if you have gone through a significant life change, it’s best to check in with us as soon as possible.


    Get in touch with us now at (630) 855-6336 to schedule an appointment.

Contact the Premier Insurance Agency

The Phoenix & Associates Insurance Group is the authoritative provider of comprehensive insurance services. Our recommendations are personalized and tailored to your needs. You can count on us to source a policy that will secure your future.


Get the best insurance. At the best price.


Experience the peace of mind that comes with knowing you’re protected in every circumstance. Get in touch with us today to book a no-obligation consultation.